Ordering Information

 

There are a few different options available to order products from The Dietz Press. Beyond online ordering, you can also order one of our books or prints by mail, fax, or phone.

If choosing to order online, please add your desired purchase from the product pages to your cart, click the checkout button at the top of the page, and follow the instructions to complete your order.

If choosing to order by mail, fax, or phone, please follow the instructions below:

1. Download the order form for the products you are ordering and print them out.

        Click here to download the order form for books.

        Click here to download the order form for prints.

2. Once you’ve printed the order form, fill in your name, address, and select the book or print you wish to order. Multiply the quantity of each book or print by their costs and write the extended price of each print to be ordered. Add the prices in the last column for the Total Cost of Prints at the bottom of the list.

3. Add 5.3% Sales Tax. Find the shipping cost in the chart below that applies to the state where the prints or books will be shipped. Enter the amount for any additional costs that may apply. Add the cost of the products you are ordering, sales tax, shipping, and additional costs to find your total.

4. If you are…

       Ordering by phone, please call our toll free number: 1(800)391-6833

       Ordering by fax, fax your completed order form to 1(804)733-3514

       Ordering by mail, send your completed order form to our mailing address:

                                                The Dietz Press

                                            930 Winfield Road

                                           Petersburg, VA 23803

Additional Information:

Office hours: Mon. – Fri. 9:00am – 5:0opm EST.

If you are a returning customer, please use your existing account number when placing orders by phone, fax, or mail.

To ensure you are shipped the correct prints, please order by both print number and print title. Prints are generally shipped within 1 to 4 business days.

Measurements: Sizes within catalog price sheet are exterior and are rounded off to the nearest quarter inch.

Terms & Conditions: Payments may be made by MasterCard or Visa. Orders may be shipped COD ($7.00 COD charge). Credit card orders by phone, fax, or mail, must be a minimum of $15.00. For customers with approved credit, our terms are NET/30 from shipping date. A finance charge of 1.5% may be charged to past due accounts and account will be changed to COD. Customer is responsible for all costs incurred by The Dietz Press in collecting past due accounts.

Return Policy: Our prints are guaranteed to meet your satisfaction. Please do not accept damaged packages. Any print or book may be returned within 30 days of receipt. When returning products, please include a note stating the reason for your return, your account number, and specify whether you desire a replacement, credit, or refund. Please package returns carefully. We will not accept returns that arrive damaged due to poor packaging.

Foreign Customers: Foreign customers must pay with US funds in advance with a certified bank check, by wire, or by MasterCard or Visa. Please call for shipping costs.